The Relevance of a SharePoint Administrator in the CRM and the ERP Process

SharePoint is a web based collaborative software that is used to increase the features of Microsoft Office. It can be used to store, organize, share, access and manage information from any preferred device. A SharePoint administrator can facilitate the smooth workings of a CRM developer, and also that of an ERP consultant. It must be…

SharePoint is a web based collaborative software that is used to increase the features of Microsoft Office. It can be used to store, organize, share, access and manage information from any preferred device. A SharePoint administrator can facilitate the smooth workings of a CRM developer, and also that of an ERP consultant. It must be noted that SharePoint facilitates the collaborative efforts between participants incorporating effectiveness in communications. The versatility of SharePoint is evident from the fact that it has applications in almost every facet of all the business workings.

In fact, SharePoint can have many applications in CRM development and ERP consulting.

Let's see some below:
• An Acute Interest in Business Success: Such people have a genuine interest in the well being of the organization. This is especially true of all fields as related to enterprise resource planning. It is very relevant to have a person who will work cohesively with the team and will have a good understanding of the overall process of the organization. A SharePoint administrator is best suited for this role.

• Generate Insights for MIS and Expert Systems: It is very important to generate better risks for the expert systems and the management information systems. This facilitates better CRM development as then there can be better alignment in making well informed decisions. The ERP consultant has to realize that there are many levels of management involved as a person climbs the ladder of hierarchy within the organization. This can involve various deals, email tracking, contact and lead management, managing various forms of social media as well as generating reports.

• Business Intelligence (BI): BI systems are those that enable the top echelons of management to take well informed realistic and authentic decisions. There are many kinds of BI systems like EIS, DSS, MIS, OLAP, CRM, GIS, and so on. The backbone of BI is Data Warehousing (DW). It is very important that there is a machinery to undertake the following functionalities like: increasing sales opportunities, collection of data in a fast way, generate insights for better decisions, increase sales opportunities, and obtain real time data for the CRM developer.

• Open Communication: It is very important that there will be open modes of communication between all parties concerned. The grapevine should be crystal clear. It is utmost important that there will be a smoothing of the process. Open communication gives everyone equal participation in the success of the business.